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  • Do you offer Massage Therapy?
    Certainly! We are delighted to introduce our three highly skilled Licensed Massage Therapists: Jessica Labelle, Erin Wall, and Orlando Diaz. Jessica is available Monday through Friday and welcomes Kaiser PPO/HMO, Premera/BCBS, CHPW, MVC (PIP only), and cash patients. Erin is available on Tuesdays and Thursdays, with openings for six 1-hour massages each day. Erin also accepts Kaiser PPO/HMO, Premera/BCBS, CHPW, MVC (PIP only), and cash. Orlando Diaz is available on Monday, Wednesday and Friday, accepting Kaiser PPO/HMO, Premera/BCBS, CHPW, MVC (PIP only), and cash. We highly recommend you contact your insurance to make sure one of our therapists are in network. Due to insurance constantly adding new plans it is difficult for us to know if we accept your current plan. PLEASE NOTE: If you are a new massage patient planning to use your insurance, it is our policy to establish care with Dr. Wise and be seen at least every 90 days for a massage prescription. You can conveniently schedule online or call our office to book an appointment with Jessica, Erin, or Orlando. Our cash rate for a one-hour massage is $80. If you have out-of-network massage benefits, we are happy to provide a superbill and referral for you to submit to your insurance—simply inquire at the end of your appointment.
  • What is Chiropractic?
    A chiropractor is a primary care doctor who specializes in spinal health and well-being. Chiropractors work to restore spinal function with Chiropractic adjustments. Nerve interference by misaligned vertebrae is removed, thus allowing optimal nervous system function and normal health. Chiropractors help their patients reduce pain, increase movement, improve performance, and enhance their quality of life, without the use of drugs or surgery.
  • Do you have a cancellation or no-show policy?
    Yes, kindly be advised that a minimum notice of 24 hours is required for the cancellation or rescheduling of a massage appointment to prevent the imposition of a $50 fee. While there is currently no cancellation fee for Chiropractic appointments, we kindly request that you extend the courtesy of providing as much notice as possible. We understand that unforeseen circumstances may arise necessitating cancellations, but it is imperative to note that no exceptions will be made to this policy. As a small business, it is essential for us to compensate our massage therapists for their time. Your understanding and cooperation in this matter are greatly appreciated.
  • Do we accept insurance?
    Yes we do accept most insurance. Some insurance companies may cover chiropractic costs. We are happy to help file insurance claims and verify benefits electronically. Ultimately, you are responsible for payment if your insurance company denies your claim.
  • Can I schedule online?
    Certainly, online scheduling is available for established patients. If you are a new patient, please contact us at 509-355-1943 to arrange your initial visit. Once your first visit is completed, you will have the option to schedule future appointments online. Online scheduling is highly appreciated by our patients due to its convenience, allowing them to schedule at any time of the day or night. To get started, simply visit the "Schedule" tab and set up your online account. From there, you can choose to "Book an Appointment" or "Manage My Appointments." If you need to cancel or reschedule an existing appointment, please use the "Manage My Appointments" option. We appreciate your cooperation and look forward to assisting you with your scheduling needs.
  • Can I pay my bill online?
    Yes! You can see and pay your bill using the same online scheduling account. Just go to the "Manage My Payments" tab. This will allow you to see any statements and make a payment. You can also easily access any receipts. If you do not see the "Manage My Payments" tab, please call the office and we can help.
  • How long will I need to get chiropractic care?
    When you see a Chiropractor you have likely already been hurting for a while. Regardless of how long you have been suffering, you never have to keep going. However, you may feel so much better when you are getting care that you may choose to continue with tune up/ maintenance care. Just like seeing the dentist for cleanings to prevent a cavity.
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